Publication Scheme

Publication Scheme

King Street Dental Practice

Guide to Information available through the Model Publication Scheme 2016

Please note that this document is too large to be placed on one page on this website. It is therefore split between 2 pages

The Freedom of Information (Scotland) Act 2002 requires Scottish public authorities to produce and maintain a publication scheme. Authorities are under a legal obligation to:


  • publish the classes of information that they make routinely available
  • tell the public how to access the information and what it might cost


King Street Dental Practice has adopted the Model Publication Scheme 2016 produced by the Scottish Information Commissioner. The scheme has the Commissioner’s approval until 31 May 2018.


You can see this scheme on our website at or by contacting us at the address below.


The purpose of this Guide to Information is to:


  • allow you to see what information is available (and what is not available) in relation to each class of information
  • state what charges may be applied for supplying information
  • explain how you can find the information easily
  • provide contact details for enquiries and to get help with accessing the information
  • explain how to request information we hold that has not been published


Accessing information under this scheme

The information we publish through the model scheme is, wherever possible, available on our website, by email and at the practice. We offer alternative arrangements for people who do not want to, or cannot, access the information online or by inspection at the practice. For example, we can usually arrange to send information to you in paper copy, although there may be a charge for this (see Charges section below). Information can be requested from us by telephone or in writing using the contact details provided (see Contact Us section below).


When writing to us to request information, please include your name and address and full details of the information or documents you would like to receive. Please also include a telephone number so we can call you to clarify any details, if necessary.


Advice on requesting information not detailed in this Guide to Information can be found in Appendix I ‘How to access information which is not available under this publication scheme’.



Exempt information


We will publish the information we hold that falls within the classes of information below. If a document contains information that is exempt under The Freedom of Information (Scotland) Act 2002 (FOISA), we may remove or redact the information before publication but we will explain why. Examples of exempt information include requests for information that is contained in patient dental records (although you do have the right to request your own dental records under the Data Protection Act 1998), requests for information relating to private income of practice partners or practice staff and requests for financial information that would likely prejudice substantially the commercial interests of any person.





Where King Street Dental Practice holds the copyright in its published information, the information may be copied or reproduced without formal permission, provided it is copied or reproduced accurately, is not used in a misleading context and provided that the source of the material is identified.

The copyright for some of the information referred to in this guide is not held by King Street Dental Practice. This should be apparent from the documents. It is the responsibility of the person accessing the information to locate and seek the permission of the copyright holder before reproducing the material or in any other way breaching the rights of the copyright holder.






Unless otherwise stated in the Classes of Information section below, all information contained within our Guide to Information is available from us free of charge, where it can be downloaded from our website, sent to you electronically by email, or accessed at the practice premises.


We reserve the right to impose charges for providing information in paper copy or on computer disc.  Charges will reflect the actual costs of reproduction and postage to the practice, as set out below. In the event that a charge is to be levied, you will be advised of the charge and how it has been calculated.  Information will not be provided to you until payment has been received.

Reproduction costs:

Where charges are applied, photocopied information will be charged at a standard rate of 20p per A4 paper (black and white copy) and 50p per A4 paper (colour copy).

Computer discs will be charged at the rate of £2.50 per CD-Rom.

Postage costs:

We will pass on postage charges to the requester at the cost to the practice of sending the information by first class post.


Contact Us


You can contact us for assistance with any aspect of this publication scheme:


King Street Dental Practice, 189 King Street, Castle Douglas, Kirkcudbrightshire DG7 1DZ  telephone number 01556 5020 488


We will also be pleased to advise you how to ask for information that we do not publish (also see Appendix I), or how to complain if you are dissatisfied with any aspect of this publication scheme.


About King Street Dental Practice


King Street Dental Practice is owned and operated by R.G. & H Lyons Ltd  and the premises are owned by Mr. R.G. Lyons. The dentists working at the premises are Mr. R.G. Lyons and Mr. C. P. Savin]. The practice is also staffed by a practice manager (Mrs Hazel Lyons), 1 receptionist, 2 part-time hygienists, 3 full – time and 2 part – time dental nurses .We operate as a general dental practice, providing dental treatment as independent contractors under NHS terms of service and private treatment,  for adults and children. The broad categories of our service are:

  • Examination
  • Preventive treatment
  • Periodontal treatment please 
  • Restorative treatment
  • Crowns
  • Prosthetic dentistry
  • Cosmetic dentistry
  • Minor oral surgery
  • Dental implants
  • Tooth whitening

 We also provide a referral service for other treatments if required.


We claim fees for NHS patients according to the current system (Statement of Dental Remuneration, SDR) set by the government, depending on patient class and exemptions. We are paid monthly fees for the number of patients we have registered and claim fees for individual items of treatment. There are also some allowances available for such things as continuing professional development, audit, rent, rates and practice improvements based on the percentage of NHS care we provide. Out of this income, and income from private treatments, the practice pays the full cost of providing care, including the provision of the building, equipment, materials and staff.


Our standards are assured by NHS regulations relating to our participation in clinical governance, clinical audit and peer review, and by the General Dental Council (GDC) Standards for the Dental Team and requirements for continuing professional development. Our care and treatment are also inspected by the Dental Reference Service of the Scottish Dental Practice Board and our practice is inspected every three years by NHS Dumfries & Galloway



The Classes of Information that we publish


We publish information that we hold within the classes of information listed below, in accordance with the Model Publication Scheme 2016. Once information is published under a class we will continue to make it available for the current and previous two financial years. Where information has been updated or superseded, only the current version will be available. If you would like to see previous versions, you may make a request to us for that information.




CLASS 1: ABOUT King Street Dental Practice


Class description:

Information about King Street Dental Practice  who we are, where to find us, how to contact us, how we are managed and our external relations



The information we publish under this class

How to access it

1. Name, address, contact details

‘Contact Us’ section above, practice website and Patient Information Leaflet

2. Practice opening hours

Practice website and Patient Information Leaflet

3. Organisational structure:

 Practice owner : R.G. & H Lyons ltd

 Directors: Mr. Richard Lyons and Mrs Hazel Lyons

 owner of premises: Mr. Richard Lyons


‘About King Street Dental ‘ section above and at practice

4. Legal/contractual framework for the practice: NHS terms of service, General Dental Council (UK) and Acts or Parliament and Scottish Government


‘About King Street Dental ‘ section above, The National Health Service (General Dental Services)(Scotland) Regulations 2010

General Dental Council:

5. Standards


‘About King Street Dental Practice ‘ section above, GDC standards displayed at practice,  NHS Quality Improvement Scotland (2006) Dental Services Standards

6. Reports to regulators and internal and external audits: Continuing Professional Development (CPD) declaration of hours to GDC, audit records, practice inspection completion letter etc


At practice





7. Strategic planning processes: continuity planning, risk management etc


Policies available at practice

8. Contact details for customer care and complaints


See 1. in this class and at

9. Model Publication Scheme and Guide to Information

Practice website at practice and available on the Scottish Information Commissioner’s website  

10. Charging schedule for published information


‘Charges’ section above

11. Charging schedule for environmental information not available through this publication scheme


Appendix I below

12. Advice about how to request information


‘Accessing information under this scheme’ section above






Class description:

Information about our work, our strategy and policies for delivering functions and services and information for our patients.



The information we publish under this class

How to access it

1. Description of practice functions and services, including statutory basis for them


‘About King Street Dental Practice ‘ section above, Patient Information Leaflet and at practice

2. Strategies, policies and internal staff procedure for performing statutory functions: [record keeping, infection control policy, confidentiality policy, waste control policy etc]


At practice

3. How to report a concern to the practice

Practice complaints procedure at practice

4. Information for patients, including how to access services

‘Contact Us’ section above, practice website and Patient Information Leaflet







5. Treatment fees and charges: cost of NHS treatment set by government, entitlement to exemption and remission from NHS dental charges, Non- NHS charges set by the practice


NHS Practitioner Services Division website:

 Current Statement of dental remuneration (NHS charges) practice website:

 and at practice






Class description:

Information about the decisions we take, how we make decisions and how we involve others


The information we publish under this class

How to access it

1. Decisions taken by the practice: agendas, reports, papers, and minutes of meetings (that do not contain confidential patient information) etc


At practice

2. Decisions are informed by referring to national guidance and current Scottish Government guidelines

General Dental Council (GDC), Scottish Dental Clinical Effectiveness Programme (SDCEP), Scottish Intercollegiate Guideline Network (SIGN) and British Dental Association (BDA) websites

3. Patient consultation and feedback: patient experience surveys and feedback


At practice





Class description:

Information about our strategy for, and management of, financial resources (in sufficient detail to explain how we plan to spend public money and what has actually been spent).


The information we publish under this class

How to access it

1. Details of  NHS funding


‘About King Street Dental Practice ‘ section above

2. Purchase of equipment and supplies: names and addresses of suppliers, laboratory services etc


At practice






Class description:

Information about how we manage the human, physical and information resources of King Street Dental Practice


The information we publish under this class

How to access it

1. Human resources policies, procedures and guidelines: recruitment, performance management, pensions, discipline, grievance, staff development etc


Policies available at practice

2. Management of the practice premises: owner of premises: Mr. R.G. Lyons. planning permission Duimfries & Galloway Council


‘About King Street Dental Practice‘ section above, at practice

3. Premises maintenance arrangements: Mr Iain Hall (Joiner) Everest Double Glazing (Windows – excluding skylight windows) Ian Bendall (roofing and exterior stone work inc. skylight windows) Splash Bathrooms (plumbing and fittings) Caltek (dental equipment excluding x-ray machines) Dental buying group (x-ray machines)


At practice

4. Equipment maintenance arrangements: Washer disinfector, autoclaves, dental care delivery units, compressors, x-ray machines, computer hardware, computer software, etc


At practice

5. Records management policy: Data Protection, Confidentiality and Information Security Policy


At practice

Opening times

Mon:9.00 am - 5.30 pm
Tue:9.00 am - 5.30 pm
Wed:9.00 am - 5.30 pm
Thu:9.00 am - 5.30 pm
Fri:9.00 am - 5.30 pm
Sat:By arrangement